bh888 Terms & Conditions

1. Introduction

bh888 operates an online betting and casino platform accessible at bh888.bio, offering sports betting (including cricket, football, kabaddi, and esports), live casino games, video slots, crash games, and related gaming products to eligible players in Bangladesh. These Terms govern the entire relationship between bh888 and each registered user of the platform.

These Terms are written in English and the English version is the governing text. bh888 targets adult players in the Bangladesh market and all monetary references on the platform are denominated in Bangladeshi Taka (BDT), indicated by the ৳ symbol. These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between bh888 and its users.

bh888 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes acceptance of those changes. It is the Player's responsibility to review these Terms periodically.

2. Eligibility

To register and use the bh888 platform, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. bh888 does not permit persons under the age of 21 to register accounts or participate in any betting or gaming activity on the platform. This age requirement is strictly enforced.
• You must be acting on your own behalf as a private individual and not as a representative, agent, or trustee for any third party.
• You must not be on any self-exclusion register, voluntary exclusion list, or have previously been closed from bh888 for breach of these Terms or any related policy.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.
• You must not use a VPN, proxy, or any other technology to circumvent geographic restrictions or otherwise misrepresent your location when accessing the bh888 platform.

3. Account Registration

Each individual may hold only one registered account on bh888. Duplicate accounts, even where created using different email addresses, mobile numbers, or payment methods, are strictly prohibited. Where bh888 identifies multiple accounts belonging to the same individual, all duplicate accounts will be closed and any balances or bonuses associated with those accounts may be forfeited.

During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile number. You agree to promptly update your account information if any of these details change. bh888 may at any time request supporting documentation to verify the information provided, including but not limited to a government-issued photo ID (National Identity Card), proof of address, and proof of payment method ownership.

You are solely responsible for maintaining the confidentiality of your bh888 account username and password. You agree not to share your login credentials with any other person. bh888 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. If you suspect that your account has been accessed without your authorisation, you must contact bh888 support immediately at [email protected].

bh888 reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

4. Deposits & Withdrawals

bh888 accepts deposits and processes withdrawal requests in Bangladeshi Taka (BDT) via the following approved payment methods: bKash, Nagad, Rocket, and Upay. bh888 does not accept cash payments, third-party payments, or deposits from payment accounts not registered in the Player's own name.

Payment Method	Min. Deposit	Min. Withdrawal	Processing Time
bKash	৳200	৳500	Instant – 24 hours
Nagad	৳200	৳500	Instant – 24 hours
Rocket	৳200	৳500	Instant – 48 hours
Upay	৳200	৳500	Instant – 48 hours

All withdrawal requests are subject to bh888's identity verification and KYC procedures. bh888 reserves the right to request additional documentation before processing any withdrawal. Withdrawal requests will not be processed where active bonus wagering requirements remain unfulfilled, where account verification is incomplete, or where a security review is in progress.

bh888 does not charge transaction fees on standard deposits or withdrawals. However, your payment provider may apply its own fees or charges, for which bh888 accepts no responsibility. bh888 reserves the right to implement transaction limits and to adjust minimum and maximum deposit and withdrawal amounts without prior notice.

Deposits must only be used for the purpose of betting and gaming on the bh888 platform. Depositing funds with no genuine intention to engage in betting or gaming activity, or for the purpose of exploiting payment method bonuses or cashback offers, constitutes a violation of these Terms.

5. Bonuses & Promotions

bh888 offers a range of bonuses and promotional offers to registered players, including a welcome bonus of up to ৳20,000 for new players, periodic reload bonuses, cashback offers, and seasonal promotions tied to the BPL, IPL, Eid, Pohela Boishakh, and other events. The specific terms applicable to each bonus or promotion — including the applicable wagering requirement, eligible games, minimum qualifying deposit, and expiry date — are set out in the individual promotion terms published on the bh888 platform at the time the offer is made available.

• Bonuses are intended for personal recreational use only. Systematic or commercial exploitation of any bh888 bonus offer is strictly prohibited.
• Wagering requirements must be met in full before any bonus-derived winnings may be withdrawn. The standard wagering requirement is set out in the relevant promotion terms and is typically expressed as a multiple of the bonus amount (e.g., 20x the bonus).
• bh888 reserves the right to withdraw, cancel, or modify any bonus offer at any time and without prior notice, subject to any obligations that have already been activated by a qualifying player action.
• Only one welcome bonus is available per player, per household, and per device. Attempts to claim the welcome bonus more than once through the use of multiple accounts, devices, or IP addresses will result in the cancellation of all associated bonuses and potential account suspension.
• Bonuses credited in error must be reported to bh888 support immediately. bh888 reserves the right to reclaim any bonus credited in error regardless of whether it has been wagered or partially withdrawn.

6. Betting & Gaming Rules

All bets placed on the bh888 platform are subject to the specific rules applicable to the relevant sport, event, or game type. These rules are published within the relevant section of the bh888 platform and form part of these Terms by reference. In the event of any conflict between a specific game or sport rule and these general Terms, the specific rule shall prevail in relation to that specific game or sport only.

bh888 reserves the right to refuse, limit, or cancel any bet or wager at its absolute discretion, including but not limited to circumstances where bh888 reasonably suspects a breach of these Terms, where the odds or prices were manifestly incorrect at the time the bet was placed, or where the integrity of a sporting event is in question. In the case of manifestly erroneous odds, bh888 reserves the right to void affected bets and return stakes to the relevant player accounts.

All casino and RNG games on bh888 use certified random number generation systems provided by internationally accredited third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The outcomes of all such games are determined independently of bh888 and cannot be influenced by the platform or by players.

Live in-play betting on cricket, football, and other sports is subject to the rules of the relevant event and the specific in-play betting rules published on the bh888 platform. bh888 shall not be liable for any betting decisions made based on information that was delayed, incomplete, or inaccurate due to data feed issues beyond bh888's reasonable control.

7. Prohibited Conduct

The following activities are strictly prohibited on the bh888 platform. Any Player found to be engaging in any of the following will be subject to immediate account suspension or permanent closure, forfeiture of account balance and any pending withdrawals, and reporting to relevant law enforcement or regulatory authorities where applicable:

• Opening or operating more than one bh888 account, whether personally or through a nominee or agent.
• Using the platform in connection with any money laundering, fraud, or other financial crime.
• Using automated betting software, bots, scripts, or any other technology to gain an unfair advantage or to place bets in a manner not consistent with genuine recreational betting.
• Colluding with other players in casino card games or any other game where collusion is possible, or engaging in any form of chip dumping in poker or live table games.
• Exploiting software errors, bugs, or glitches in the bh888 platform or in any third-party game. Any winnings derived from such exploitation are void and will be reclaimed.
• Providing false or misleading information during registration, identity verification, or at any other point of interaction with bh888.
• Any conduct that disrupts, damages, or interferes with the operation of the bh888 platform or the experience of other players.

8. Intellectual Property

All content on the bh888 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game content, software code, and the overall compilation of the platform — is the property of bh888 or its respective content licensors and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bh888 platform solely for their own personal, recreational, non-commercial purposes in accordance with these Terms. No content from the bh888 platform may be reproduced, distributed, publicly displayed, or used to create derivative works without the prior written consent of bh888.

The brand name "bh888", the bh888 logo, and all associated marks are the exclusive intellectual property of bh888. Nothing in these Terms shall be construed as granting any right or licence to use any bh888 trademark or brand element without prior written authorisation.

9. Privacy & Data

bh888 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a bh888 account, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, processing, and storage of your personal data as described therein.

bh888 uses SSL (Secure Sockets Layer) encryption technology to protect the transmission of personal and financial data between your device and the bh888 platform. bh888 implements industry-standard information security practices to protect stored personal data against unauthorised access, disclosure, alteration, or destruction.

bh888 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing purposes. bh888 may share personal data with trusted third-party service providers acting on its behalf (such as payment processors, KYC verification providers, and game studios), and with law enforcement or regulatory authorities where required by law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, bh888 shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute goods or services, arising out of or in connection with the use of or inability to use the bh888 platform.

bh888 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. bh888 will use reasonable commercial efforts to maintain platform availability and to resolve technical issues promptly, but accepts no liability for losses arising from platform downtime or technical malfunctions beyond its reasonable control.

Nothing in these Terms shall exclude or limit bh888's liability for death or personal injury caused by bh888's negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

11. Termination

Players may close their bh888 account at any time by contacting bh888 customer support via email at [email protected]. Upon receipt of a valid account closure request, bh888 will process the closure within a reasonable period. Any account balance remaining after the satisfaction of all applicable wagering requirements will be returned to the Player via their registered payment method.

bh888 reserves the right to suspend or permanently close any Player account at any time, with or without prior notice, where bh888 reasonably determines that the Player has breached these Terms, provided false information, engaged in prohibited conduct, or where continued operation of the account poses a risk to the integrity of the platform or to the interests of other Players.

Upon termination of an account by bh888 for breach of these Terms, any outstanding balance (including deposits, winnings, and bonuses) may be forfeited. bh888 will not be liable to the Player for any losses arising from account termination where such termination was carried out in good faith and in accordance with these Terms.

12. Amendments to These Terms

bh888 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bh888 will notify registered Players via email to the address associated with their account and/or via a prominent notice on the bh888 platform. The effective date of any updated Terms will be clearly stated at the top of this page.

If you continue to use the bh888 platform after the effective date of any revised Terms, you are deemed to have accepted those revised Terms in full. If you do not agree to the revised Terms, you must stop using the bh888 platform and request account closure in accordance with Section 11 of these Terms.

13. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. bh888 makes no representation that the platform is appropriate or available for use in any jurisdiction other than those for which the platform is operated.

In the event of a dispute between a Player and bh888 relating to the platform, both parties agree to first attempt to resolve the matter through bh888's internal complaints procedure. Players may submit a formal complaint by emailing [email protected] with full details of the dispute. bh888 undertakes to respond to all formal complaints within ten (10) business days of receipt.

bh888 strives to resolve all disputes fairly and promptly. Where a dispute cannot be resolved through the internal complaints procedure, the parties may seek alternative dispute resolution through an independent third-party mediation service. The English language version of these Terms shall be the definitive version in the event of any conflict.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the bh888 platform, please contact the bh888 support team using the details below. Please note that the email address below is for text contact only — it is not a clickable link.

For responsible gaming support, deposit limits, self-exclusion requests, or account cooling-off periods, please visit our Responsible Gaming page or contact support directly. bh888 takes all responsible gaming requests seriously and will action them promptly.